NOTE – CORONAVIRUS – (CO-VID19)

Whilst we are doing our utmost to ensure that we continue our operations on a “business as usual” basis, we are mindful that conditions pertaining to the coronavirus are changing daily.

In carrying out our business, we will of course be paying attention to announcements made by both state and federal governments and health officials and we will be scheduling the deliveries of our products based on the most up to date information and advice available.

Note however, that our manufacturing and delivery processes may be subject to interruption and delay, pending further government announcements and that The Water Tank Factory and Duraplas Industries reserve the right to refuse delivery into any government or health organisation declared “hot spot” location/s, in the interest of the safety and wellbeing of our staff and our customers.

AThe ‘New Generation’ design features are what make Duraplas tanks really stand out. The quality really is second to none! Much heavier shot weights and strict quality control measures ensure you are buying the best. Duraplas Tanks have proven the test of time in the harsh Australian environment.

Duraplas Industries is an “Australian, family owned business which has been manufacturing locally since 1984.” That’s right, the same owners since the early eighties. This is unique in the tank industry and ensures you peace of mind that you are dealing with people that really care. Your tank is covered by a warranty you can TRUST!

Read More About How Our Tanks Compare
AAll tank dimensions are listed on our website next to each available tank model. Click here to browse our range of tanks (and see tank dimensions). Dimensions are approximate as the shrinkage rate does vary slightly depending on the conditions when manufactured. As the tanks are roto-moulded using a mould, the dimensions cannot be changed but there are several other options available. Please contact one of our friendly sales consultants for more details.

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To read more about delivery of your water tank, please make a selection below:

>> Poly tank (and accessories) delivery information
>> Steel tank delivery information

AOnce The Tank Factory has confirmed receipt of your order we are committed to ensure that your Duraplas tank is delivered to your property within 4 weeks*. Longer Lead Times may occur for premium colours, special orders or delivery regions outside of the standard delivery area or an area 200km from nearest depot.

To read more about delivery of your water tank, please make a selection below:

>> Poly tank (and accessories) delivery information
>> Steel tank delivery information

AThe Tank Factory has a wide range of stylish colours available to suit your property. To view our range of tank colours available, please refer to our tank colour range page by clicking here.

AOur tanks are always very competitively priced. Tank pricing is included on our website next to each tank model. Click here to browse our range of tanks (and see tank pricing). Please see the Urban Tank Packages, and Rural Tank Packages sections on our site for great package deals. These pages along with the monthly tank specials pages will reveal the best possible deals available in the industry.

AWe accept the following payment methods:

1. Completing an EFT Transfer (bank deposit) into our account using your online banking system (or at a Commonwealth Bank Branch). Please kindly use the details below:

Bank: Commonwealth Bank
Account Name: The Tank Factory
BSB Number: 062-657
Account Number: 10141987
(please save for your reference)

2. BPAY Payment is available. BPAY payment details can be provided once a tax invoice has been generated.

3. Visa or Mastercard. Phone us during business hours to have a payment securely processed using your Visa or Mastercard on 1300 TANK FACTORY (1300 826 532). Please note: payments made using either Visa or Mastercard will incur a 1% merchant fee surcharge.

ADuraplas Industries is an “Australian, family owned business which has been manufacturing locally since 1984.” That’s right the same owners since the early eighties. This is unique in the tank industry and ensures you peace of mind that you are dealing with people that really care. Your tank is covered by a warranty you can TRUST.

Duraplas Poly Water Tanks are warranted to perform the function for which they were designed, namely holding potable water at ambient rainwater temperatures for a period of 20 years,  backed by a 20-year guarantee (10 + 10)

What’s more, our tanks lead the industry with New Generation™ Poly Tank Technology, meaning careful computer aided rib design, no vertical join lines, no centre pole, and dome self-supporting roof providing extra tank strength and rigidity. Guaranteed heavy-duty ‘shot weights’ mean thicker walls and more rigidity than other makes, and ensuring your quality tank will serve you faithfully year upon year. Lattice Poly Underground & Poly Underdeck tanks are warranted for a period of 5 years. Industrial, chemical, molasses tanks, troughing and boats are warranted for a period of 5 years.

Our steel tank range is backed by a 20 year minimum-life guarantee on the Aquaplate® steel and a 10 year construction guarantee covering the assembly and sealing.

To read more about your tank warranty, please make a selection below:

>> Poly tank warranty information
>> Steel tank warranty information

AWater tanks come standard with one stainless steel mesh Inlet leaf strainer, a Watermark approved brass outlet and ball valve (25mm) and a 90mm overflow Spout/flange complete with a stainless steel mesh cap.

A comprehensive range of rain harvesting fittings and accessories are available and can be viewed on the tank accessories page.

All Duraplas tanks supplied by The Tank Factory have shot weights which exceed industry standards. This ensures that your tank has thicker walls and is more robust. Computer aided production programmes and unique moulding techniques produces thicker wall sections down low – where the strength is required. All shot weights are guaranteed and can be viewed for each tank size under the tank descriptions. Ultra sound testing of the tanks ensures that they all meet the strict guidelines of AS/NZ4766 standard.

Duraplas Tanks are designed for above ground installations but can easily handle partial back filling for either one side or partial all round submersion. Please see our installation guide for more info. If you have any further questions please contact our friendly staff.

ABoth poly and steel tanks are great products with a number of key strengths:

Poly Tank Strengths:

• Very cost effective
• Robust, durable and easy to handle and install
• Wide array of colours to match most colorbond colours
• 20 year manufacturer’s warranty

Steel tank Strengths:

• Traditional architectural look
• Massive array of size combinations with made to measure options available on request
• Meets bushfire water storage standards without the need for a cinder shield
• Aquaplate tanks carry 10 year manufactures construction warranty, 20 year bluescope corrosion warranty. Rural Panel Tanks carry a 20 year pro-rata manufacturer’s warranty

Certainly Poly Tanks provide the best value-for-money, whereas steel tanks have more options available for those unique situations. When Looking at the warranty for either steel or poly,  the life expectancy is very similar. Our experienced team are happy to discuss the various options and assist with any queries you might have, just use our contact us page.

AOur experienced team will manufacture and deliver your new rainwater tank. The best trades-person to provide installation services in your area, is a qualified plumber (however quite a number of our clients install the tank themselves). Unfortunately we are not directly able to provide installation services at this time, but with numerous plumbers to choose from, installation help isn’t far away. Certainly if you have a plumber you have used before and are happy with, that is the best place to start. We have an installation guide on our website detailing the base requirements for our different types of tanks. It is best practice for any trades-person or self-installer to follow these directions for warranty purposes.  

AUnfortunately existing rainwater tank removal is not a service we can provide, often old rainwater tanks are being replaced because of structural problems and thus are too risky to transport on the road. We suggest cutting the tank up into smaller, more manageable sections and disposing of the tank via a recycling service.

ABoth our Steel and Poly Tanks are made from food grade materials, safe for potable grade drinking water.

ANeither our Poly or Steel tanks will give drinking water an unpleasant ‘plastic’ taste.

We would suggest that all our clients ensure that all pipework (downpipes and supply lines) be checked to ensure they are made from food grade material. The great water from a food grade tank can be tainted by cheap non-food grade pipework.

AOur Poly Tanks are manufactured on the North Coast of NSW, centrally located to service areas as far south as Canberra ACT and as far north as Rockhampton QLD (and even areas beyond that upon request).

Tankworks (our Steel Tank supplier) have manufacturing facilities in Victoria, NSW and QLD. providing a massive delivery scope up and down the eastern states.

A A few key points to think about or check before your new tank arrives:

• Check your invoice to ensure the tank you will receive is correct including dimension, colour and fitting layout.
• Check for overhead clearance, depending on the size of the tank(s) on the truck, our trucks can sometimes be up to 4.8 meters tall
• Check for access obstructions to the ‘tank site’ or ‘pad’
• We suggest for the smoothest possible placement of the tank that the ‘tank site’ or ‘pad’ be prepared (to our recommendations as per our website) prior to the delivery date. For steel tanks it is a must that the tank site is already prepared prior to the arrival of the delivery truck

AState Government approval is not needed, however depending on your land zone and Local Government laws some Local Government approval may be needed.

In most cases tanks of a volume less than 10,000 litres may not need approval, however the best way to clarify this is with a quick phone call to your local council. While you are on the phone with them, ask whether they have rebates available for rainwater tanks.  There are still quite a number of councils and water companies providing rebates in local areas.

AWe offer excellent A1 quality 1st grade tanks at excellent prices. We do not offer second grade products for sale at this time.

AUnfortunately we are not in a position to be able to assist with requests for onsite consultation. The Tank Factory is a web based business operating from Alstonville on the NSW far North Coast, as such we do not have field representatives to consult with, nor quote on site. Whilst we are certainly happy to arrange for the sale and delivery of rainwater tanks, if a site visit is required we recommend you engage the services of a licensed plumber local to your area, who will be able to offer guidance on the best place to install your new tank.

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Our website displays not only our range of tanks (both poly and steel), but also our heavily discounted prices, tank dimensions, colours available etc.

Our prices are as currently advertised for all of our customers. As our pricing is already heavily discounted, we do not offer separate wholesale pricing to other businesses for the purpose of resale to their customers. We are a web business and offer excellent prices direct to the public, whether they be private individuals or trading companies.

AQuite a few people make this request of us so it’s not that unusual an idea. The major problem you will encounter in cutting down a poly tank is that once the lid has been cut off, the tanks lose their structure (support) and even when filled with water the tank will continue to collapse in on itself rendering the idea of using as a plunge pool worthless.

We do however offer an alternative in the form of an aquaculture poly tank which is designed to hold its shape without a lid. These aquaculture tanks can be viewed here.

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There are 3 main factors to consider when choosing a rainwater tank/s:

1. Space available

2. Supply available (i.e. roof space X average rainfall)

3. Demand for water

Space available:

This is simply the amount of room there is for a tank within the chosen area. We rate this as the most important factor for urban situations.

Supply available:

For every 1 square meter of roof space, for every 1mm of rainfall, 1 litre of catchment into the tank is produced. (Roof space (m2) X rainfall (mm) = catchment in litres)

So by that we can estimate the average monthly supply.

For example the average rainfall per month for Coffs Harbour is about 95mm. (less in winter and much more during the summer months)

So for example, the roof catchment space is 250 square meters

<Roof Size> 250 x <Average Rainfall> 95 = 23,750 litres of catchment per month.

Demand for water:

Now if the tank was supplying water for all your needs (which is unlikely in an urban situation), the average adult uses about 220 litres per day.

If there were say for example 3 adult people living in the home, the average DAILY usage would be 660 litres. Worked out monthly that would equate to about 19,800 litres of average usage.

However if the water was just being used for watering the gardens, the average 1/2″ garden tap delivers water at a rate of approximately 12-15 litres per minute. For example, watering for 30 mins a day from one garden tap would use approximately 405 litres. Do that every day for a month and you would use 12,150 litres.

So really it’s a balancing act between supply, demand and available space.

We have a Great Catchment and Usage Calculator on our website to help you see how this would apply to your project.

AIn most cases a pump is recommended. Without a pump, the natural water flow out of the tank will be in a very weak steady fashion. Of course if the tank is high up (say on a hill) and the water is being supplied to a much lower location, than gravity will increase the natural flow and pressure. But for most applications where the tank is on the same level as the home or garden, then a pump would be needed to provide meaningful pressure.

AWe have a number of quality pump option options available to suit a wide variety of applications.

A number of factors can influence what style or size of pump will work best for you.

3 basic options that are most common:

• Reefe PRJ052 Pump: Great for running a sink in a shed, or 1-2 garden hoses, washing the car or topping up the pool. (Also available as part of a combined tank/pump package inclusive of pump, pump cover, first flush diverter and connection hose).
• Dab Jetcom 82 MPCX Pump: Great for a running a more extensive system, such a small to medium dwelling.
• Reefe  PRHM50 Pump: Ideal for large multi-storey homes or units. Multi stage operation for less noise.

Two other Options that include a Rain to Mains Controller/valve  are listed below (a Rain to Mains Controller/valve automatically switches supply from tank water to mains water when needed, great for urban installations)

• Dab Jetcom 82 MPCX pump with Rainsaver Controller: This is the ‘go-to’ solutions for Basix installations on new homes, available as a pump and controller or as a combined tank and pump package.
• Reef RSMP35 Submersible Pump with R1600-2 Rains to main Valve : A excellent ‘in-tank’ pump, very quiet. Superb for underground  tanks, however very effective in most other tank situations as well. Available as a pump and controller or as an incorporated tank and pump package.

We also can also supply other Davey, Dab or Pumpmaster Pump options upon request. Contact our friendly staff to discuss size and pricing options.  

ARound tanks have a naturally strong shape and are more efficient to manufacture. The oblong upright shape of slimline tanks requires more material and structural support when compared with round tanks. The extra material and the extra care required to produce a slimline tank add to the costs of the tank itself (i.e. r Round 5,000 litre poly tank needs 125 kg of material whereas a slimline tank of the same volume requires 250kg). With steel slimline and modline tanks, the same need for extra support is required Steel slimline tanks have stainless steel support rods to provide extra strength, this adds to the material and constructions costs of a steel slimline or modline tank.

AThere is a very important difference between underground tanks and underdeck tanks. Underdeck tanks are tanks that will not be buried and as such do not need to be as heavy duty as underground tanks. While some models of our underdeck tank range may look similar to our underground tanks, the thickness of the tank wall is much greater for the underground variants. It is crucially important that the correct model tank is ordered for the specific purpose. If the tank is going to be backfilled with soil-fill or buried, then an underground tank will be needed. As underground tanks are heavier and require more materials to manufacture, they are more expensive to produce than their underdeck counterparts.

A Depending on the type of tank, there are a number of fitting position options we provide to assist with installation. Having the outlet or overflow pointing in the right direct off the tank can really make the plumbing look very neat and professional.

Each tank installation is different, and as such, there is no ‘recommended’ or ‘standard’ tank layout. We would recommend (in consultation with a plumber, if required) sketching out the potential layout. Consider the available options for each tank type and the plumbing connections; filling the tank from the roof, overflowing to the stormwater service and the outlet to the pump.

Please refer to the tank outlet and overflow locations diagram which is included along with each tank listing, which will help you identify the best setup, or feel free to contact our friendly staff if you need assistance with this.

APlease contact our friendly staff today, who will be happy to assist with your enquiry.